Terms of Use

Version 2026.11b, in force since November 4, 2026

These terms apply to all HubVLS systems (HUBVLS LTDA, CNPJ 69.745.668/0001-64): management systems at their own address, Consultor HubVLS spaces and Secretário, contracted through the page Build your system, the subscription link or a commercial proposal. They apply to the contracting company or person (the client) and to each user it registers. The Subscription agreement sets out the conditions and prevails in case of conflict.

1. What is purchased

A license to use the HubVLS system, with the chosen modules and the contracted number of users. The license is personal, non-exclusive and non-transferable, and is valid while the subscription, trial or courtesy access is active.

2. Free trial and subscription

• The free trial lasts 7 calendar days from the day the system is ready, unless a special condition is stated in writing, and requires no card.
• After the trial, use depends on the monthly subscription (Pix or card). Without a subscription, access is suspended, with no data loss.
• A late payment shows a notice for 3 days and then suspends access, which returns as soon as payment is confirmed.
• The client may cancel at any time. Cancellation applies to the following monthly payments. Anyone contracting as a consumer may withdraw within 7 days with a full refund.

3. Acceptance and users

• At first sign-in, and with each new version of these terms, the contract or the Privacy Policy, each user reads and accepts the texts inside the system. Without acceptance, the system does not open.
• The system administrator accepts the contract on behalf of the client and declares having the authority to do so. Other users personally accept the rules on use, password confidentiality, intellectual property and data protection.
• Acceptance is recorded with name, email, date and time, IP address, browser and the version of the texts, and a copy goes to the email of the person who accepted.

4. Permitted use and passwords

Each user uses their own access and keeps their own password; sharing access is not allowed. The system may not be used for unlawful purposes, to send messages to people who asked not to receive them or to try to access other clients' data.

5. Client data

The data entered in the system belongs to the client, who is the controller; HubVLS acts as processor and handles it only to provide the service, under the contract and the Privacy Policy. When the contract ends, the client may request an export within 30 days; after that, the data is deleted.

6. Software intellectual property

The system, including source and executable code, screens, database structure, calculation rules, document templates, texts, layouts and the way the modules are organized, is the exclusive property of HubVLS and is protected by Law 9,609/1998 (Software Law) and Law 9,610/1998 (Copyright). The license of use transfers none of these rights. The client, its users and any third parties it gives access to may not:

• copying, reproducing, downloading or extracting the code, screens or document templates, in whole or in part;
• decompiling, deobfuscating or reverse engineering the system;
• create a system, product or service derived from the system or its code, screens or manual;
• reselling, sublicensing, renting or granting access to anyone who is not a registered user of the customer;
• removing or altering trademarks, proprietary notices and identification marks of the system.

Each installation carries identification marks that make it possible to trace the origin of copies. A violation allows immediate cancellation of the license, without prejudice to damages and other legal measures. The documents the client produces with the system belong to the client.

7. Artificial intelligence

The system's artificial intelligence features give suggestions. The decision and technical responsibility for the final document (report with ART, RRT or TRT, report, assessment, tax document) belong to the professional or client who adopts it. Data sent to these features is not used to train models.

8. Availability, support and manual

• Availability target of 99.5% per month, with a credit on the monthly fee below it, under the contract's conditions.
• Support is provided exclusively through the Help, inside the system, which records each request with a number, deadline and history. Requests by WhatsApp, email or phone are not handled through those channels. Only exception: the system will not open; in that case, notice can be given by WhatsApp at (62) 99232-7411.
• Support Monday to Friday, 8 a.m. to 6 p.m. (Brasília time). On-call on Saturdays, Sundays and national holidays, 8 a.m. to noon, only for critical incidents (system down or data loss). Deadlines: critical, response in 1 hour during support or on-call hours and resolution in 4 business hours; high, response in 4 business hours and resolution in 1 business day; normal, response in 1 business day and resolution in 3 business days; improvement, response in 2 business days.
• O User manual for each module is part of these terms and the contract. The version in force is inside the system (Help button, Manual tab), with only the contracted modules.
• An improvement request does not oblige HubVLS to build it; when accepted, it goes into the system's roadmap.

9. Responsibilities

The client is responsible for the content it enters, the access it creates and the safekeeping of passwords, the tax content of invoices issued and the prospecting messages it sends. HubVLS runs the system on cloud infrastructure, with backups, and fixes software bugs at no extra cost. Liability limits are in the contract.

10. Changes

These terms may be updated. The new version is shown at the next sign-in for new acceptance. A change in price or conditions of an ongoing subscription is announced by email 30 days in advance, and anyone who disagrees may cancel without penalty.

11. Contact

Support: Help button, inside the system. Commercial, contractual and personal data matters: contato@hubvls.com.br.